Brocon has a two week cancellation policy as of the Friday of the convention. What this means is the following:
– If you have bought tickets for the convention and would like to cancel them, this must be done no later than the 30th of June 2017.
– If you have booked accommodation on-campus for the convention and would like to cancel it, this must be done no later than the 30th of June 2017.
– In order to make a cancellation of any kind, contact us at email@example.com as soon as possible, quoting your PayPal reference, and request a cancellation. These emails will be viewed on a daily basis so you will not be waiting long for confirmation, however the money may take a few days to clear back into your account, so please be patient.
– After June 30th 2017 no cancellations can be made on tickets or accommodation, and any tickets or bookings not used are lost. We apologize, however such policies must exist for financial security and for the convenience of any third parties and/or suppliers involved in said processes. We hope you understand.